Return and Refund Policy

Dee Dee’s Crafty Creations

Effective Date: October 13, 2026

At Dee Dee’s Crafty Creations, we take pride in creating quality products made with care. We want every customer to be happy with their purchase.

Returns on Non-Personalized Products

We accept returns on eligible, non-personalized products within 14 days of delivery.

To qualify for a return:

• Items must be unused, unworn, unwashed, and in their original condition.

• Items must be returned with their original packaging when applicable.

• Proof of purchase or an order number is required.

• Customers must contact us before sending a return.

Personalized and Custom-Made Products

Because our personalized products are created specifically for each customer, all custom-made and personalized orders are final sale.

This includes customized shirts, personalized journals, tumblers, cups, and other made-to-order items.

We do not accept returns or exchanges on personalized products due to incorrect customer-provided information, ordering the wrong size, or a change of mind.

However, if an item arrives damaged, defective, or different from what was ordered due to our error, we will work to resolve the issue.

Made-to-Order and Final-Sale Merchandise

All shirts produced after an order is placed are considered made-to-order merchandise. Products designated as final sale, including eligible items in our Spiritual Shirt, Hunting & Fishing, and Mother's Day collections, are not eligible for standard returns or exchanges due to a change of mind, incorrect customer-selected size, or personal preference.

Damaged, defective, or incorrectly fulfilled orders will still be reviewed for an appropriate resolution in accordance with applicable law.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:

danielle@deedeescraftycreations.com

Please include:

• Your name and order number

• A description of the problem

• Clear photographs of the item and any damage

We will review the issue and determine an appropriate resolution, which may include a replacement, refund, or other remedy.

Return Shipping

Customers are responsible for return shipping costs on eligible returns unless the return is due to our error or a defective product.

Original shipping charges are nonrefundable unless required by law or the return is due to our error.

Please contact us for return instructions before shipping any merchandise.

Refund Processing

Once an eligible return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method within 5–10 business days after approval. Your bank or payment provider may require additional processing time.

For orders paid through Zelle or Cash App, we will coordinate an appropriate refund method.

Order Cancellations

Cancellation requests must be submitted within 24 hours of placing an order.

Customized and made-to-order products cannot be canceled once production has begun, even if fewer than 24 hours have passed.

Orders that have already shipped cannot be canceled.

Contact Us

For questions regarding returns, refunds, or cancellations, please contact:

Dee Dee’s Crafty Creations

Email: danielle@deedeescraftycreations.com

Website: www.deedeescraftycreations.com

We appreciate your business and thank you for supporting Dee Dee’s Crafty Creations!

This policy does not limit any rights or remedies customers may have under applicable consumer protection laws.