Shipping Policy

Dee Dee's Crafty Creations

Effective Date: July 13, 2024

Thank you for shopping with Dee Dee's Crafty Creations! We appreciate your support and strive to ensure that your orders are prepared with care and delivered as efficiently as possible.

1. Shipping Locations

We currently ship within the United States only. International shipping is not available at this time.

2. Order Processing and Production

Many of our products, including custom shirts and personalized merchandise, are made to order.

Production begins after your order has been received and payment has been confirmed.

Processing and production times vary depending on the product, customization requirements, order volume, and fulfillment provider.

Estimated production and delivery dates, when available, are provided during checkout or in your order communications.

Please note that production time and shipping transit time are separate.

3. Shipping Rates

Shipping charges are calculated based on the items ordered, fulfillment location, shipping method, and applicable shipping rates.

Available shipping methods and their costs will be displayed at checkout before payment.

Orders totaling $75 or more may qualify for free shipping on eligible products and shipping profiles, as displayed at checkout.

4. Shipping and Delivery

Once your order has completed production, it will be prepared for shipment.

Delivery estimates are not guaranteed. Actual delivery times may vary due to carrier operations, weather, holidays, high shipping volume, or other circumstances beyond our control.

Orders containing multiple products may arrive in separate packages, especially when fulfilled by different production partners.

5. Order Tracking

When tracking information is available, customers will receive a shipping confirmation email containing their tracking number or tracking link.

Tracking information may take additional time to become active after a shipping label is created.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that address changes can be made once an order enters production or has been shipped.

Additional shipping charges may apply if a package must be reshipped because of an incorrect customer-provided address.

7. Delayed, Missing, or Damaged Packages

If your package is delayed, please review your tracking information and contact the shipping carrier when appropriate.

If your package is marked delivered but you cannot locate it, please contact us so we can assist with reviewing the situation.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number, a description of the issue, and photographs when available.

We will review the circumstances and provide an appropriate resolution consistent with our Return and Refund Policy and applicable law.

8. Custom and Made-to-Order Products

Custom apparel and personalized merchandise require production time before shipment.

Because these products are made specifically for each order, they may not be eligible for cancellation, return, or exchange due to a change of mind or incorrect customer-selected size once production begins.

Please review all customization details and sizing information carefully before completing your purchase.

9. Contact Information

For questions about shipping or your order, please contact:

Dee Dee's Crafty Creations

Email: danielle@deedeescraftycreations.com

Website: www.deedeescraftycreations.com

Thank you for supporting Dee Dee's Crafty Creations!